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Instructional video

12 min. Video. 2014.

By Emma LaMorte & Iselin Toubro

vimeo.com/163385326

justme_4life
Hi, I ́m having difficulty using a product I recently purchased.

tchsupport
Alright, I will do my best to help you. Can you describe the item to me?

justme_4life
It's a synthetic, copied, imitative, unimaginative, monotonous, colourless, everyday, predictable product.

techsupport
Ok, could you also describe for me the environment where the item is currently located?

justme_4life
Well, I suppose the space is sort of like the product, a Synthetic space, an Imitative zone, an Uninspired sector, a Prosaic parallel, a Routine associate, an Accepted acquaintance.

techsupport
I see. Let me plug that in and see what our database comes up with. I have worked with a number of customers with a similar diagnosis... Okay, it ́s asking for you to answer a couple questions about your personal mind-set. Would you describe yourself as having a) a Customary awareness, b) a Traditional consciousness, c) Established realisation, d) Started apprehension, e) Left Anxiety, f) Missing concern, g) Misplaced unease, h) Absent agitation, i) Inattentive demonstration, or j) Dreamy evidence?

justme_4life
umm, I would have to say g) misplaced unease.

techsupport
alright, good. One last question. This is about your outlook on the world. Would you describe yourself as being a) confused by finance, b) puzzled by money, c) mystified by currency, d) bewildered by popularity, e) disorientated by fame, f) mixed-up by celebrity, g) rebellious to figures, h) stubborn with symbols, or i) determined by images?

justme_4life
d) bewildered by popularity

techsupport
Thank you

justme_4life
for your honest answers, I ́m going to go ahead and plug those in and see what comes up. Hopefully we can get you on your way to using your new product. Hmm... okay, it is saying that it can ́t find a solution for you at this time. It is recommending that you bring your item to your nearest Self-Service Station where a more advanced computer program can assess your needs. I will forward you the address.